Clothing giant hires for customer service jobs in Jacksonville

Thursday, November 8th, 2018

Gap, the large clothing retailer, is hiring for seasonal customer service jobs in Jacksonville.

The company announced plans to hire approximately 65,000 seasonal associates for its Gap, Banana RepublicAthleta and Old Navy stores, as well as call centers and distribution centers for the 2018 holiday season.

Seasonal associates who work hard to serve our customers and are passionate about our brands are crucial to our success this holiday season,” said Brent Hyder, executive vice president, Chief People Officer for Gap Inc. “Our goal is to meet our customers where they are and our teams are critical to providing meaningful shopping experiences in their daily interactions — whether in stores, online, call centers or distribution centers.”

Seasonal positions vary by location but include serving customers on the sales floor at Gap, Banana Republic, Athleta and Old Navy stores by helping find the right size and style through our In Stock On Shelf app, which informs proactively the store associates on their mobile devices when items need replenishing. Non-store positions can involve coordinating shipments from our distribution centers to stores, fulfilling customers’ orders from online, via mobile or in store, and handling the high volume of calls at customer call centers.

In select locations, this year’s holiday hiring effort will complement Gap Inc.’s recently announced year-round hiring strategy of its expanded This Way Ahead program, the company’s life skills and on-the-job training program for Opportunity Youth that offers young people first job experiences and coaching in stores and distribution centers.

Seasonal associates will enjoy the same merchandise discount, wellness offerings and flexible scheduling as the company’s current associates.