Archive for November, 2018

Target hires for customer service jobs in Jacksonville

Tuesday, November 27th, 2018

One company is hiring for the holidays, which may include customer service jobs in Jacksonville.

Target plans to hire approximately 120,000 seasonal team members across the country for the upcoming holiday season, a 20 percent increase over last year’s hiring commitment.

In addition, the company will continue to offer extra hours to current team members to accommodate their interest and availability.

The announcement is a continuation of the company’s investment in team members that includes increased hourly wages, benefits and discounts, and meaningful opportunities to build experience and skills. Seasonal team members are an integral part of Target’s efforts to ensure its 1,839 stores provide guests with a fun and easy holiday shopping experience.

Target’s commitment to increasing its minimum hourly wage to $15 per hour by the end of 2020. In addition, seasonal team members will be able to take advantage of other benefits, including:

  • A 10 percent discount at Target stores and
  • An additional 20 percent merchandise wellness discount on fruits and vegetables and all Simply Balanced and C9 Champion merchandise
  • The opportunity to earn holiday pay on Thanksgiving and Christmas
  • Flexible schedules that allow team members to work a variety of hours

Target also is investing more than $2 million to reward team members working during the busy holiday season as part of its appreciation program. One hourly team member from each of Target’s more than 1,800 stores and 39 distribution centers across the country will be randomly selected to receive a $500 holiday gift card and an opportunity to donate $500 to the local community organization of their choice.

Holiday hiring looks decent for Jacksonville jobs

Tuesday, November 27th, 2018

A new survey from Challenger, Gray & Christmas shows that holiday hiring may be solid for Jacksonville jobs.

Retailers and logistics companies are gearing up for a huge shopping season in light of a solid economy and high consumer confidence. This will translate into more jobs added for seasonal hiring, according to the survey.

Macy’s announced it will hire 80,000 seasonal workers, the same number as last year. Macy’s eventually hired another 7,000 seasonal workers in December. FedEx likewise announced it is looking for 55,000 workers, 5,000 more than last year.

“Retailers have been aggressively hiring seasonal workers since July to combat the tight job market. This holiday season will be a good time for workers who have had trouble finding employment or those who are discouraged or marginally attached to the labor force, as retail, transport, and warehousing jobs will be plentiful,” said Andrew Challenger, Vice President of Challenger, Gray & Christmas, Inc.

Last year, seasonal retail employment increased by 668,400 during the final three months of the year, 4.3 percent higher than the 641,000 jobs added in 2016, according to employment data from the Bureau of Labor Statistics (BLS).

“Seasonal jobs are no longer in retail alone. With the rise of online shopping, transport and warehousing companies are also looking for seasonal workers. We’ve seen this trend over the last few years,” said Challenger.

Last year, BLS data showed that transportation and warehousing employment increased by a non-seasonally adjusted 279,700, up 13.4 percent from the 246,700 workers in the final quarter of 2016 and 6.6 percent higher than the 262,300 workers hired in this sector in the final three months of 2015.

Companies in this sector are averaging 5.2 million workers this year, compared to 4.9 million in 2015 and 4.2 million in 2008, according to non-seasonally adjusted BLS data.


Are candidates willing to wait for Jacksonville jobs?

Tuesday, November 27th, 2018

A new survey from Careerbuilder and Silkroad emphasize the changing market and how candidates may be not waiting around to hear news about Jacksonville jobs.

Findings from the survey include:

  • Employers are feeling the impact of the tight labor market. 60 percent of employers across industries see positions becoming longer to fill in the last year due directly to a tough hiring environment.
    • Nearly a fourth of employers (23 percent) have seen delays in filled positions up to three weeks or more.
  • Candidates expect proactive, transparent and frequent communications from employers. Given the current hiring environment, 43 percent of employees say they have higher expectations for how employers will treat them as a candidate.
    • 36 percent of employees expect to speak to a recruiter at a company they are interested in before they even apply to a job.
    • 31 percent expect customized messages from employers who reach out to them with job opportunities. They expect employers to come to them and they don’t want spam.
    • 82 percent of employees expect employers to provide a clear timeline for the hiring process and keep them updated throughout the process when they apply for a job.
  • The candidate experience speaks volumes about the employee experience. 68 percent of employees believe their experience as a candidate reflects how the company treats its people.
  • Candidates are not willing to wait. When applying to a job, more than half of employees (55 percent) will give up and move on if they haven’t heard from an employer within two weeks of applying.
  • Candidates expect a fast and easy application experience. Job seekers today are not willing to fill out multiple application pages, especially on a mobile device. If they do start one, they may not return on their desktop and won’t likely get past three to five pages.
    • One-in-five candidates give less than 10 minutes to a job application (20 percent), or two to three pages on a mobile device (21 percent), otherwise they drop off.
    • Approximately 43 percent of employees have applied for a position via a mobile device.
  • Candidates keep looking for other jobs even when they accept an offer. 51 percent of employees continue looking for other jobs when an offer has been extended and they’re going through the background check process.
    • Employers say, on average, one in seven candidates (14 percent) walk away after they accepted the offer.
  • Successful onboarding for a new hire is critical for their long-term vision of culture and career potential at the new company. 93 percent of employers agree a good onboarding experience is critical to influence a new hire’s decision in staying with the organization, yet 29 percent of employees don’t think their organization did the right things in onboarding to help them prepare and begin their new role.

Clothing giant hires for customer service jobs in Jacksonville

Thursday, November 8th, 2018

Gap, the large clothing retailer, is hiring for seasonal customer service jobs in Jacksonville.

The company announced plans to hire approximately 65,000 seasonal associates for its Gap, Banana RepublicAthleta and Old Navy stores, as well as call centers and distribution centers for the 2018 holiday season.

Seasonal associates who work hard to serve our customers and are passionate about our brands are crucial to our success this holiday season,” said Brent Hyder, executive vice president, Chief People Officer for Gap Inc. “Our goal is to meet our customers where they are and our teams are critical to providing meaningful shopping experiences in their daily interactions — whether in stores, online, call centers or distribution centers.”

Seasonal positions vary by location but include serving customers on the sales floor at Gap, Banana Republic, Athleta and Old Navy stores by helping find the right size and style through our In Stock On Shelf app, which informs proactively the store associates on their mobile devices when items need replenishing. Non-store positions can involve coordinating shipments from our distribution centers to stores, fulfilling customers’ orders from online, via mobile or in store, and handling the high volume of calls at customer call centers.

In select locations, this year’s holiday hiring effort will complement Gap Inc.’s recently announced year-round hiring strategy of its expanded This Way Ahead program, the company’s life skills and on-the-job training program for Opportunity Youth that offers young people first job experiences and coaching in stores and distribution centers.

Seasonal associates will enjoy the same merchandise discount, wellness offerings and flexible scheduling as the company’s current associates.

Company to hire for seasonal jobs in Jacksonville

Thursday, November 8th, 2018

One company is recruiting heavily and hiring for seasonal jobs in Jacksonville.

Michaels announced it will hire more than 15,000 seasonal positions across its U.S. and Canadian stores and distribution centers in preparation for the 2018 holiday season.

Additionally, the company was recently certified as a great workplace by the independent analysts at Great Place to Work.

“At Michaels we are proud of our strong culture and are thrilled to be officially named a great workplace. This certification was measured on several categories that are vital to creating a great culture and are important at Michaels, including trust, respect, credibility, pride and camaraderie,” said Holly Shaskey-Platek, Senior Vice President of Human Resources.

The Michaels Companies mission is to inspire and enable customer creativity, create a fun and rewarding place to work, foster meaningful connections with communities and lead the arts and crafts industry in innovation.

The company earned the Great Place to Work credential based on extensive ratings and feedback provided by its team members in surveys.

Shaskey-Platek continued, “As North America’s largest arts and crafts specialty retailer, we are the ultimate destination for holiday shopping for makers of all ages, and we are committed to making it easier for customers to get what they need and easier for our team members to help them. Our store teams play an essential role in creating meaningful and fun shopping experiences, and we are excited to again welcome more than 15,000 bright, creative and friendly team members to join our team this holiday season.”